Mobile / Slots
These terms set out how 499bst operates your account, what actions we may take, and what responsibilities you carry as someone using this platform. Access to and use of this site depends on your local law and eligible regions — read these terms carefully before you proceed.
By accessing 499bst and creating an account, you confirm that you have read, understood and agreed to the conditions set out here. These terms form a binding arrangement between you and the platform for every action taken through your account — including wallet deposits, withdrawal requests, game participation and any contact with our support team. Transactions processed through Nagad, Rocket and Upay are subject to the same terms as any other account action, along with the individual terms of those payment services. Where a conflict exists between the terms of a payment provider and these terms, our account-level rules take precedence for activity conducted inside this platform. We may update these terms at any time. Continued use of the account after an update constitutes acceptance of the revised version. You are responsible for reviewing the current terms each time you log in. If any single provision here is found unenforceable under applicable law, the remaining provisions continue in full effect. Eligibility to use this platform depends entirely on local law and your eligible region — we do not make representations about lawful access in any specific jurisdiction.
Not every part of your interaction with this platform falls under exactly the same set of rules. Some areas are governed by these terms alone; others involve third-party conditions that sit alongside ours. The table below clarifies what is inside and outside the scope of this document so you can identify where to look when a question arises.
Login, session activity, account settings and any changes you make to your profile all fall within these terms. We manage account-level decisions — suspension, restriction or closure — according to the conditions described here.
Deposits and withdrawals processed through Nagad, Rocket or Upay are covered here for the platform side of each transaction. The payment provider's own terms apply separately to the transfer on their end.
Game titles available in the lobby, promotional notices published on-site and any written content we produce are covered by these terms for how you may use or reproduce them. Intellectual property remains with the respective rights holders.
External links, payment platforms and game studios operate under their own terms. We are not responsible for the content or conduct of third-party services, even where they are integrated into the platform experience.
These terms are not one-sided. You hold specific, actionable rights in relation to how your account is managed and how your data is handled. Your account dashboard shows a record of every transaction processed — deposits via Nagad or Rocket, withdrawal requests routed through Upay, and any adjustment we have applied. If you believe a transaction record is incorrect, you can raise a correction request through the support channel visible in your signed-in account area. We will acknowledge the request and investigate against our own records. You may also request a full copy of the account activity we hold for you, and you may ask questions about how any part of these terms applies to a specific action you have taken. Nothing in these terms removes your right to close your account; the process for that is available inside the account settings section once you are logged in. We aim to respond to formal account queries through our published support routes rather than through unverified channels.
Your transaction history is visible in the signed-in account area. Check there first before raising a dispute — deposits, withdrawals and any balance adjustments all appear in chronological order.
Name, contact information and linked wallet details can be updated through account settings. Where a correction affects a pending transaction, contact support with the relevant transaction reference.
If any clause here is unclear in relation to your own account activity, write to us through the support route published in the signed-in account area. Specify the clause and the account action you are asking about.
You may close your account at any time. The closure option is inside account settings. Any balance remaining at the point of closure must be withdrawn before the account can be fully deactivated.
If a section of these terms raises a question you cannot resolve by reading the published document, we have support routes available through the platform. Use only the channels listed in your signed-in account area — we cannot verify queries sent through external or unaffiliated channels, and responses through those routes are not binding on the platform.
The live chat option appears in the signed-in account area. Use it for straightforward terms questions or to request clarification on a specific clause as it applies to your account.
For formal queries — including correction requests, account closure questions or transaction disputes — submit through the account support form. Include your account reference and the relevant transaction or clause number.
Email contact details are published in the help section of your signed-in account. Email is the appropriate route for written records of policy-related correspondence that you may need to retain.
Transparency about how we manage account data, session records and wallet activity is part of how we operate. These points explain our approach to the areas that matter most when you are reading a terms document for the first time.
We collect and store account data necessary to operate your wallet, process transactions through Nagad, Rocket and Upay, and respond to support requests. We do not sell account data to third parties outside the scope described in our privacy policy.
We use session cookies to keep you logged in and to record account activity as it occurs. You can manage cookie preferences through your browser settings; disabling certain cookies may affect how the account area functions on your device.
You are responsible for keeping your login credentials private. Any activity carried out under your account is attributed to you unless you have reported a security concern through the published support route before that activity occurred.
These terms are set by us and updated at our discretion. You cannot negotiate individual clauses, but you can ask us to explain any clause as it applies specifically to your account by contacting support through the signed-in account area.
The questions below cover the things we hear most often when someone is reading through these terms for the first time. If your question is not here, the support routes described above are the right place to take it.
Yes. Any deposit or withdrawal you process through Nagad, Rocket or Upay is subject to these terms for the platform side of the transaction. The payment provider's own terms apply separately to the transfer on their network. Both sets of terms apply at the same time.
We may update these terms at any time without prior notice. If you continue using your account after an update, that counts as acceptance of the revised terms. We recommend reviewing the terms page each time you log in, particularly before making a transaction.
Access to and use of this platform depends on your local law and eligible region. We do not make representations about lawful access in any specific jurisdiction. You are responsible for confirming that using this platform is permitted under the laws that apply to you.
Check the transaction history in your signed-in account area first. If the record appears incorrect, contact us through the account support form and include your account reference and the transaction in question. We will investigate against our own records.
Where applicable law grants you rights that cannot be waived by contract, those rights remain in effect regardless of what these terms say. These terms operate within the limits of the law in your jurisdiction — they do not remove statutory protections you may hold.
The account closure option is inside your account settings once you are logged in. Before the account can be fully deactivated, any remaining balance must be withdrawn through your linked Nagad, Rocket or Upay wallet. Contact support if you encounter difficulty during this process.